At REGO, we want your shopping experience to be as smooth and secure as possible. We offer a range of trusted payment methods to suit customers across Croatia, Europe and worldwide. All transactions are encrypted and processed securely.
We currently accept the following payment methods:
We accept payment in multiple currencies to make purchasing as convenient as possible for our international customers. The currency displayed at checkout will be based on your location. Please see below for the currencies we support:
| Currency | Region | Symbol |
|---|---|---|
| Euro | Croatia, European Union & International | € |
| US Dollar | United States & International | $ |
| British Pound | United Kingdom | £ |
| Swiss Franc | Switzerland | CHF |
| Australian Dollar | Australia | A$ |
| Canadian Dollar | Canada | CA$ |
If your local currency is not listed, your payment will be processed in Euros. Your bank or payment provider may apply a currency conversion fee — please check with them directly for details.
Your security is our priority. Our website is fully protected with SSL (Secure Socket Layer) encryption, which means all data transmitted between your browser and our website is encrypted and cannot be intercepted.
All card payments are processed by Stripe, which is certified to PCI DSS Level 1 — the highest level of payment security certification available.
REGO never stores your full card number, CVV or banking details on our servers at any time.
PayPal transactions are handled entirely within PayPal's own secure environment.
You will always see a padlock icon in your browser address bar when shopping on regostudio.com, confirming your connection is secure.
For credit and debit card, Google Pay, PayPal and Stripe payments, your account is charged at the time of placing your order. Payment must be received in full before your order is dispatched.
For bank transfer orders, your order will be held for up to 5 business days while we await receipt of payment. Once payment is confirmed, your order will be processed and dispatched within our standard processing time of 1 to 3 business days.
For cash on delivery orders, payment is collected upon delivery of your parcel. No advance payment is required.
If your payment is declined, please check the following before trying again:
Ensure your card details have been entered correctly, including the expiry date and CVV.
Check that your card has sufficient funds or credit available.
Some banks may block international transactions by default — contact your bank to authorise the payment.
Try a different payment method such as PayPal or bank transfer.
If you continue to experience payment issues, please contact us at help@regostudio.com and we will do our best to help you complete your order.
An order confirmation email is automatically sent to your email address once payment has been received. This serves as your receipt of purchase. If you require a formal invoice for your records, please contact us at help@regostudio.com with your order number and we will issue one for you.
To protect both our customers and our business, all orders are subject to security checks. We reserve the right to cancel any order that we believe may be fraudulent or placed with stolen payment details. In such cases, we will contact you directly before taking any action.
If you believe your payment details have been used without your authorisation to place an order with REGO, please contact us immediately at help@regostudio.com and we will investigate and assist you.
If you have any questions about payments or need help completing a transaction, please do not hesitate to get in touch. We aim to respond to all enquiries within 2 business days.